PHONE: +1 936.588.1130


Your comprehensive source of information on using behavioral technology to improve safety and performance. Sign up to have new articles delivered straight to your inbox!


Safety Culture

Behavior-Based Safety Champion at Tucson Electric Power: Elizabeth Firkins

by Gail Snyder

When a company has not only survived, but excelled for more than two centuries, that company is doing something right.  Not only lasting, but growing (and exponentially so), requires the ability to evolve with the times via a continual quest for improvement. This approach is the current that has energized Tucson Electric Power (TEP) since the late 1800s. Today, this principal subsidiary of UniSource Energy Corporation generates and transmits electricity to more than 400,000 customers in Southern Arizona.

Read more ...

Leading The Way to Behavior-Based Safety

By Gail Snyder

When Terry Nay joined Arizona’s Tucson Electric Power (TEP) several years ago as its corporate safety director, he already knew from firsthand experience how a behavior-based safety (BBS) process could be made to fail through improper implementation. So when several safety representatives at TEP expressed an interest in BBS, he not only knew what to do, but what not to do.

Read more ...

Update on Behavior-Based Safety Success at Tucson Electric Power!

Our Spring 2011 newsletter highlighted Tucson Electric Power’s highly successful use of behavior-based safety. A principal subsidiary of UniSource Energy Corporation, TEP generates power for over 400,000 customers in Southern Arizona.

Read more ...

Three Types of Behavior-Based Safety: One Size Does Not Fit All

A user on one of the behavior-based safety (BBS) sections of recently stated that he thought BBS was one of the “simpler” elements of an organization’s safety management system. Though I did not respond at the time, I considered that this comment was probably made by someone whose only experience with BBS was a STOP system, or one of the other relatively basic observation programs promoted by a number of organizations and practitioners.

Read more ...