by Terry E. McSween, Ph.D.
Many organizations struggle to address the safety of lone workers and small crews. One strategy to get those workers involved in an organization’s safety improvement efforts is through a process of self-observations. My clients are often skeptical of self-observations. That skepticism usually has two sides: one is grounded in the fact that self-observations have to be managed differently than peer to peer observations; the other is a false belief that self-observations don’t work. The fact is that self-observations are more difficult to sustain, requiring higher levels of support from both leadership and the safety committee. I’ll discuss the nature of that support in the paragraphs below. The false belief is that self-observations cannot work.