How to Choose the Optimal Behavior Based Safety Observation Process
By Terry McSween, QSE President
Having written on self-observations a few issues back [See “Self-Observation” in QSE newsletter, June 10, 2009], I’d like to discuss different types of peer observations, in particular individual observations versus area observations. The difference between the two is really who is being observed, because both cases involve a single observer. Typically, in individual observations, the observer finds another employee working, observes that employee, and gives the employee feedback.