Positive Influence:

Cutting Edge Ideas on Behavior-Based Safety, Quality and Leadership

Employees Don’t Want to be Praised; They Want to be Noticed

Employees Don’t Want to be Praised; They Want to be Noticed

The conventional perspective on positive reinforcement (words like recognize, acknowledge, compliment, reward are incorrectly uses as synonyms for positive reinforcement) is that you approach someone with a piece of positive information about something they have done and say, “John, you really did some good work on that job.”

It sounds great but unfortunately does not take into consideration the reality of the workplace. A manager or supervisor who has a history of being negative or has spent no time getting to know the employee such that they have no relationship, can create a negative employee reaction. The statement seems contrived and manipulative; that is, it is perceived to be provided with the objective of wanting something additional from the employee. At best it is perceived to express an underlying agenda. Often these kind of statements contradict the employees own sense of self-worth.

Continue reading
  752 Hits
0 Comments
752 Hits
  0 Comments

The 3 Critical Requirements for a World Class Safety Culture

The 3 Critical Requirements for a World Class Safety Culture

Number 1 – All Employees Participate in Safety ManagementWhen Behavior Based Safety (BBS) first appeared, it was often referred to as “Employee Driven Safety.” Many consulting companies implemented a process that was completely installed and administered by frontline employees. Although the idea was new to safety professionals, the employee participation movement had begun years earlier with Quality Circles and rapidly matured with additions from the Toyota Production System – referred to as TQM (Total Quality Management).

Although the value of employee participation was presented as an epiphany for Senior Leaders, organizational development professionals had actively promoted the use of human capital to improve quality, productivity, and profitability. The migration of this strategy to safety was just a matter of time. In the beginning, safety had been managed by one or two safety professionals using lagging indicators and crisis to prompt action and the attention of leaders. This is safety management by reaction and is basically indefensible as a strategy for preventing accidents and injuries.

Continue reading
  1045 Hits
4 Comments
1045 Hits
  4 Comments

Performance Enhancing Conversations are Being Implemented with Safety and Quality

Performance Enhancing Conversations are Being Implemented with Safety and Quality

The shelves of America’s largest bookstores are overstocked with new books about leadership. It has become a national preoccupation keeping management consultants, corporate trainers and public workshops on leadership very busy. America is hungry for leaders and there appears to be many different interpretations of what a leader is. There is no consensus about what a leader “is,” and almost nothing about what a leader is supposed to do.

This confusion is created by the large number of leadership theories being promoted by theorists, publications, and consults. Any company seeking to turn its managers into leaders is going to find a consultant or workshop that suits their taste.

Continue reading
  633 Hits
0 Comments
633 Hits
  0 Comments

Situational Awareness: Defining It & Enhancing It

Situational Awareness: Defining It & Enhancing It

Has your mind ever wandered while you were driving down the highway? Have you ever been so lost in thought that you drove right past your exit ramp? When I ask people in safety workshops to raise their hand if they ever zoomed past a highway exit because they weren’t paying attention, I typically see 100% of the people raise their hand (and the people who don’t raise their hand were probably not paying attention to the question!)

Do you realize that in this kind of situation, your mind is an obstacle to optimum performance and safety?  We sometimes get so distracted by our thoughts that we miss our cue to exit even when the exit signs and lane markers are in place. The external-world distractions cannot be blamed for that kind of mistake; rather, it’s the internal-world that is the primary cause of this safety problem. Our minds get led away from paying attention to what is happening here-and-now and put us at-risk for neglecting important signals for action.

Continue reading
  741 Hits
1 Comment
741 Hits
  1 Comment

Preventing Serious Injuries and Fatalities in Non-Routine Activities

Preventing Serious Injuries and Fatalities in Non-Routine Activities

Safety programs are more successful at reducing minor injuries than serious injuries or fatalities. Safety professionals are turning their attention to this frustrating phenomenon – overall, the rate of recordable injuries is declining, but the rate of serious injuries and fatalities (SIFs) is essentially flat. Interestingly, organizations that experience SIFs often have low recordable injury rates.

How can this be? One answer is that the causes of SIFs, and the situations in which they occur, are different than those of minor injuries. SIFs occur most often during Non-Routine Activities. Non-Routine activities are potentially dangerous activities that are performed infrequently, such as working in confined space, working with high voltage, working at heights, moving heavy objects, performing maintenance during shutdowns, or retooling.

Continue reading
  870 Hits
0 Comments
870 Hits
  0 Comments

Three Things You Can Do Now to Stay Safe at Work

Three Things You Can Do Now to Stay Safe at Work

Most companies try to keep you safe. Safety training, protective equipment, guards, rules and regulations – all devoted to protecting you from injury. Then there are safety initiatives like Behavior Based Safety; a great process for helping you manage what you and your coworkers do on the job to stay safe.

What none of these worthy, preventive activities do is manage what’s going on in your head; only you can do that. What you are thinking and feeling are private events that only you have access to. Unfortunately, most people do not purposefully manage what they are thinking and feeling. It just happens and they roll with it.

Continue reading
  688 Hits
0 Comments
688 Hits
  0 Comments