Tom Werner is a Senior Consultant at Quality Safety Edge. Tom has over 30 years’ experience as a consultant improving safety and performance through behavior-based practices. He is a regular speaker at QSE’s Behavioral Safety Now conference, on topics such as “How a Behavior-Based Safety (BBS) Process Can Drift Off-Track Over Time and How to Reboot.” Tom is a co-author of Quality, Behavior, and the Bottom Line: The Human Side of Quality Improvement, a book describing how to expand the principles and practices of behavior-based safety to quality.

Terry McSween, Ph.D. is President and CEO of Quality Safety Edge (QSE). In 1990, Terry founded QSE, a company that specializes in the application of behavioral technology to create employee-driven safety and quality improvement efforts.

Terry is the developer of Values-Based Safety™, which creates ownership for organizational change through local-level employee involvement in the safety design process.

Considered one of the world’s leading authorities in behavior-based safety, Terry has 30-plus years of experience consulting in educational, institutional, and business settings. He is the recipient of local and national awards for his work in behavioral safety and is actively involved with a number of business and professional organizations including the Board of Trustees for the Cambridge Center for Behavioral Studies, the Association for Behavior Analysis, the American Society for Safety Engineers, and the Texas Association for Behavior Analysis.

A speaker at safety conferences worldwide, Terry also founded the annual Behavioral Safety Now Conference (BSN). He has published over 100 articles and authored the seminal book on behavior-based safety: The Values-Based Safety Process: Improving Your Safety Culture with Behavior-Based Safety.

He received his doctorate from Western Michigan University.

The role that management and supervision play in supporting behavioral safety should ultimately be tailored to the unique needs of each organization and its safety process. As with the other elements of behavioral safety, one size simply does not fit all. —Terry McSween

Mike Johnson is Vice President, Domestic Sales for Quality Safety Edge (QSE). He is also the program chair for the annual Behavioral Safety Now (BSN) conference.

Mike worked for 28 years in the manufacturing industry and for the past 14 years has sold and implemented behavioral science-based tools for business. His experience includes junior and senior management positions in zinc, brass and aluminum die casting, steel fabrication and assembly, furniture manufacturing, apparel manufacturing, off-shore sourcing, urethane and cast iron wheel manufacturing, performance management, and production systems improvement.

A member of the ASSE, Mike enjoys working with frontline employees to get them involved and committed to making their jobs and work environment safer and more productive.

Mike has a BBA from Eastern Michigan University and an MBA from the Babcock School of Business, Wake Forest University.

The saddest days of my manufacturing career were those when one of my employees got hurt. The day I was introduced to the application of behavioral science to human endeavors, my life changed forever. To borrow a slogan from a past client, “Zero (accidents) is possible.” I absolutely love having the privilege of introducing and talking about behavioral safety to those who could benefit from it.—Mike Johnson

Profile: Mike Johnson: Salesman and Storyteller Extraordinaire 

Jerry Pounds is President, International Division for QualitySafety Edge (QSE). Jerry has 40 years of consulting and coaching experience in the areas of behavioral analysis and performance improvement.

He has designed and implemented hundreds of strategic performance improvement initiatives in almost every major industry category such as agriculture, aircraft, automotive, insurance, manufacturing, mining, pharmaceuticals, and retail. His clients include Maritz, Ford Motor Company, Wal Mart, Blue Cross-Blue Shield, Volkswagen, Cominco Mining, Miller Brewing Company, Kroger, Vought Aircraft Industries, Agrium Industries, Wyeth Pharmaceuticals, United Technologies, and many other Fortune 500 Companies.

Jerry specializes in the development of behavior-based recognition systems and award-winning performance and quality improvement initiatives. He has published in a number of business magazines and management Websites.

Jerry earned his BA in English Literature and Psychology from Georgia State University.

It’s not just the world’s evolving humanism that makes the difference in safety; it’s the evolving recognition that safe companies are profitable companies. The safer you are the more profitable you can be. The world is seeing that having safe employees is good business. —Jerry Pounds

Grainne Matthews, Ph.D, is Senior Vice President, Special Projects for Quality Safety Edge. She received her bachelor’s and master’s degree in clinical psychology at University College Dublin. She earned another master’s in behavioral analysis and therapy from Southern Illinois University and her doctorate in organizational behavior analysis from Western Michigan University.

An expert in Applied Behavior Analysis, Grainne has 31 years of experience designing, implementing, and evaluating behavioral programs in a wide variety of organizational settings including refineries, construction sites, manufacturing sites, and utility plants. Her many utility clients include Manitoba Hydro and ENMAX in Canada; CenterPoint Energy in Houston, Texas; and Tucson Electric, in Tucson, Arizona.

Grainne is a past president of the Behavioral Safety Network and an active member of the Organizational Behavior Management Network. Grainne helps organizations around the world implement behavior-based safety including implementations and presentations in India, Germany, the Netherlands, Scotland, Wales and Slovakia. She specializes in the application of behavioral technology to employee-driven safety and quality improvement efforts and has developed programs for innovative training, feedback, and reward systems for performance improvement.

Grainne has published in the Journal of Organizational Behavior Management, Professional Safety, Occupational Health and Safety, and Industrial Safety and Hygiene News.

Profile: Grainne Matthews, Ph.D.

Francisco Ugalde is a Senior Project Manager for Quality Safety Edge (QSE). His cross-cultural knowledge and expertise enable him to work with a variety of international clients. Francisco speaks Spanish, English, and Portuguese.

He has 35 years of experience in Post-Acute Rehabilitation, Behavioral Health, and Behavioral Safety. His behavioral safety fields of focus include mining, oil and gas, and heavy industry. Francisco’s extensive client list includes Avery Dennison Mexico, Avery Dennison do Brazil, British Gas (BG Group) Bolivia, BG Group Southern Cone (Argentina, Brazil, Uruguay), Codelco-Chile Division Chuquicamata, Codelco-Chile Division Radomiro Tomic, Codelco-Chile Division Salvador, Cia. Minera Cerro Colorado (BHP Billiton), Cia. Minera Spence (BHP Billiton), Cia. Minera Mantos de Oro (Placer Dome), Kuwait Oil Company, and Molycop Chile (Scaw Metals Group).

Francisco is affiliated with the Association for Behavior Analysis-International (ABA), the American Psychological Association (APA), and the Chilean Charter of Psychologists.

He received a psychology degree from the Universidad Catolica de Chile, a master’s in behavior analysis and therapy from Southern Illinois University, and an Rh.D. in rehabilitation from Southern Illinois University.

Implementation of BBS in international mining companies includes many different industrial scenarios, and allows for a good match between what we wish to achieve and what we really accomplish in safety. —Francisco Ugalde

Bob Foxworthy is Senior Vice President for Quality Safety Edge (QSE). During Bob's 40-year career in Applied Behavioral Science he has implemented behavioral solutions for businesses in Brazil, Dubai, England, India, Mexico, Venezuela, Wales, and throughout the United States. Bob speaks Portuguese, Spanish and English. For the past two years, he has served as global project manager for a QSE senior consultant team simultaneously implementing behavior-based Safety in Brazil, China, Italy, Mexico, Slovakia, and the United States.

Bob's work in behavioral applications has included all business functions: leadership development, executive coaching, supply chain alignment, cultural integration due to mergers, marketing, sales, corporate administration, human resources—becoming the workplace of choice, and manufacturing: production, quality, lean, reliability, logistics, engineering, research and development, and safety. Bob’s industry experience includes oil and gas, hydro, coal, and nuclear energy, food production, paper production, marketing, sales, and general management, aviation, rail operations, heavy manufacturing, computers, textiles, waste management, government and police leadership, and small business development.

A partial listing of Bob's clients include Embraco, Archer Daniels Midland,  Milliken Textiles, Chevron, Exxon, Devon Gas, Babcock and Wilcox, Pan American World Airways, Philadelphia Electric Company (PECO), Tropicana Products, Ocean Spray, James River Paper Company, Lockheed-Martin, Sealy Manufacturing, and Crown Equipment Company as well as many other Fortune 500 companies. Bob received the George Land Leadership 2000, World-Class Innovation Award, from Innovation University and Rail Business Magazine’s “Railroad-Shipper Win-WinAward” for customer-supplier collaboration. He has published in the Journal of Applied Behavioral Analysis, and authored “From Blame and Shame to Pride and Performance: A case study of Peach Bottom Nuclear Power Station.” He is also an in-demand keynote speaker in many forums for such topics as behavior-based safety and trust-based leadership.

Bob completed his undergraduate degree at Emory University and earned a master’s of education specializing in psychological services and counselling from Georgia State University. He received a Six Sigma Black Belt from Villa Nova University and also holds certificates in Human Resource Management, Change Management, and Project Management.

It is always a source of satisfaction to see client metrics improve, whether in quality, production, reliability, safety, or leadership. The beauty of the behavioral model applied in business is seeing the numbers always increase and the results are often far beyond the expected! —Bob Foxworthy

Profile: Bob Foxworthy: A World of Experience