Leadership Roles in Behavior-Based Observations
by Terry McSween
During my “Introduction to Behavioral Safety” workshop this year at the Behavioral Safety Now Conference, I had a number of companies participating that already had behavioral safety processes in place. Many of these companies were looking for ways to enhance the functioning of their existing behavioral safety process. In our discussions about management support, our recommendation that leadership participate in behavioral safety observations received a great deal of discussion. One of the participants raised an important question, “how do we transition to management participation in observations, after ten years of promoting ‘employees only’ observations?” While clearly beyond the scope of an introduction to behavioral safety, this is an important question.