Creating a successful Behavior-Based Safety (BBS) process is a challenge, and companies around the world are addressing that challenge as you read these lines. Barriers to success include:
- Leadership’s failure to “behave” supportively – that is they do not say and do things that convince employees that safety is value #1 – and their priorities and decisions do not support the BBS process and the removal of systems barriers to safe behavior.
- Trying to implement “off-the-shelf, packaged” BBS processes that are not adapted to the culture of the site’s country, business, work group, and specific job functions.
- An inability to transfer ownership of the BBS process to middle management, frontline supervision, and frontline employees or create a partnered process with Leaders.
- Dysfunctional observation processes – the result of poorly trained observers, checklists that are too generalized and not specific to the individual and work groups, and unsafe conditions and systems that are not identified and translated into action plans that are immediately addressed and resolved.