The Most Comprehensive Observation Training Series Ever Developed

The "Observations & Feedback Video Series" consists of six, 15-minute DVDs, a full color Leader's Guide and one Student Workbook. Its simple, straightforward delivery is easy to understand and simple to follow.

• MODULE 1: Observation Preparation - Strategies to Succeed
• MODULE 2: Observation Strategy - Seeing is Believing
• MODULE 3: Positive Feedback- Going Beyond Safes
• MODULE 4: Concern Feedback - No Negatives
• MODULE 5: Dealing With Resistance - Focus on Behavior
• MODULE 6: Observation Evaluation - Continuously Improving

It provides specific overviews of each step in the observation and feedback process that can be utilized during monthly safety tailgate meetings to revitalize interest in conducting observations; generate more effective peer-to-peer dialog, and increase the nature and quality of feedback from your checklists.

No actors. No scripts. This is the real deal!

"A perfect fit for our program; it's surprisingly thorough and we liked how Terry reinforces each step and demonstrates how to apply it." "I've reviewed hundreds of training videos and this is one of the best; it's short, clear and to the point." "It's ideal for our workforce; the real-life workplace examples reinforce the message in a way that's easy for them to understand."

 

 

For additional information and to order your free sample video from this series, simply call (936) 588-1140, ext. #15 and we'll will send you the video "Positive Feedback – Going Beyond Safes" with absolutely no obligation (you do not have to return the video).

Values-Based Safety® is a Custom Approach to BBS that Guarantees Bottom-Line Results

1. Do the daily actions of all employees reflect the company’s value for the personal safety and well being of each person?
2. Does your organization’s safety performance place you in the top twenty percent of your industry?
3. Do you have the level of employee support that you want for your safety improvement efforts?

If you answered “No” to any of these questions, we need to talk.

At Quality Safety Edge, we see industrial clients struggling to survive and show a profit. As a contributing member of your organization, you know both the personal and economic significance of ensuring that your workplace is injury free.

Values-Based Safety® is a positive, employee driven, system of safety observations, feedback, and problem-solving that is highly effective and extensively field-tested. Quality Safety Edge helps clients create a Values-Based Safety® Process that helps ensure that employees are “doing the right things for the right reasons.”

What makes us different?

We have distinguished ourselves from others on the basis of our customer relationships. In particular, we emphasize our:

• Flexibility to meet customer needs
• Years of experience
• Level of ongoing support
• Cycle time for implementation
• Values-based, behavioral approach

Guaranteed Success

Based on QSE’s experience, we will guarantee the success of this approach. If you are near the average for your industry, you will achieve a 20 to 50 percent reduction in injury accidents. Here are four of our success stories:

• A major US drilling company achieved a 48% reduction in lost time accidents
• A large tomato cannery achieved a 30% reduction in recordable accidents
• A solid chemical manufacturer achieved 0 accidents for 18 months after having 3-4 recordables per year
• A hazardous area in a leading oil refinery achieved a reduction to 0 accidents after a year with 5 LTA’s

The Components of Values-Based Safety®

Values-Based Safety® Turnkey Implementation

For clients seeking to maximize the probability of success, Quality Safety Edge provides onsite support throughout the planning and implementation of the Values-Based Safety® process. We become members of your Design Team and shares responsibility and accountability for installing the new Values-Based Safety® process. The level of involvement and strategies vary for different organizations.

Values-Based Safety® Train-the-Trainer

Large organizations can often reduce the cost of implementation by conducting Observer Training themselves. Quality Safety Edge trains Design Team members or others within the organization to lead the Observer Training workshops. This training consists of a combination of a skill development workshop and co-leading of the initial Observer Training workshops with experienced Quality Safety Edge personnel. Skills covered in the train-the-trainer workshop include:

• Effective presentation strategies
• Optimizing the adult education experience
• Dealing with resistance and managing the class
• Preparation of materials and content

Values-Based Safety® Internal Consultant

Quality Safety Edge also works with clients to identify and develop internal consultants to support the design and implementation of Behavioral Safety processes across multiple locations. After completing Quality Safety Edge’s certification process, internal consultants then lead future Design Team workshops, facilitate the Design Team planning meetings, and lead Observer Training workshops.

Call us or send us e-mail to schedule a presentation or for more information about our training and implementation services. We customize our programs for your organization using statistics and examples drawn from your organization. Our introductory programs range from thirty-minute sessions to intensive, three-day workshops.

Written by Administrator | 14 October 2009

Invite a QSE Consultant to Speak at Your Next Event

Organizations worldwide rely on QSE to provide speakers for keynote addresses, luncheon speeches, and leadership retreats. QSE’s presentations on safety and leadership target the critical issues facing business leaders today and in the future. Whether your organization is interested in an introduction to behavior-based safety, resolving problems in an existing behavior-based initiative or advanced topics like creating a world class safety culture or coaching safety leadership, QSE can inform and excite your participants.

You can choose from the following list of sample topics, or request a custom presentation to address the specific concerns of your organization.

PRESENTATION TOPICS

“An Introduction to Values Based Safety®”

Values-Based Safety® uses employee involvement, total quality management and organizational development to create a process of continuous improvement in safety management. This presentation will provide an overview of Values-Based Safety®: what it is, why it works and the types of improvements that accompany its implementation. It will provide you with all the necessary information to decide whether your organization will benefit from behavior based safety.
“Safety, Then and Now”

This presentation will contrast the behavioral approach with more traditional safety programs (including DuPont STOP). Using case studies and data from domestic and international implementations of behavior based safety, participants will receive a clear perspective on the value added of behavioral safety. Participants will leave with an in depth understanding about how the behavioral approach will enhance their safety improvement efforts.

“Questions about Behavioral Safety Processes”

In this presentation we will answer the questions most frequently raised by safety committees, safety professionals, and management teams regarding behavioral safety improvement efforts. The following are some of the issues that will be addressed:

• Are there different ways to implement behavior based safety? What are they?
• Are we ready to pilot a behavioral approach?
• How should managers and supervisors be involved in the behavioral safety process?
• How long does it take to see measurable results?
• Is this approach cost effective?
• How do we maximize employee participation to ensure optimum sustainability?
• Should recognition and awards be a formal part of behavioral safety improvement efforts?

The presentation will include an overview of the steps required to design and implement Values-Based Safety®.

The topics below would be appropriate if you already have a BBS program in place:

“Leadership in a Safety: Problems and Solutions”

Effective leadership provides a foundation critical to the success of any improvement effort. This presentation will include common leadership problems that damage employees’ attitudes and participation in safety, and a summary of recent research on leadership practices and its implications for leaders. The presentation will also present the Values-Based Leadership model and discuss the management systems necessary to support effective leadership practices.

“Leadership: The Key to Creating Safety as a Value”

Leadership’s role is to establish safety as a value, which requires more than just rhetoric and well phrased written commitments. Leader behavior-the things leaders say and do on a daily basis-must support safety as a value. Leadership’s decisions and priorities must reflect a bias for safety. This presentation provides leaders with a positive model for safety leadership, as well as an analysis of the behaviors that conflict with building a world class safety culture.
“Potholes in the Road to Behavioral Safety”

Companies with a mature behavior-based process often struggle with a number of common problems, including:

• Low rate of employee participation
• Resistance to safety observations and feedback
• A reluctance to provide feedback to peers
• Forms completed without actual observation

In this presentation, we will describe some of the causes of these problems and how they can be addressed. We will show how you can adapt existing behavior-based processes to new safety related problems and issues, infusing your process with new vigor and creating enthusiasm and excitement for those who participate in applying behavior based safety.

“Measure Up! - Achieving Continuous Improvement in Safety”

Many companies struggle to determine the best metrics for their safety improvement efforts. Safety teams often overuse brainstorming and underuse data in their continuous improvement efforts. Management scorecards often place too much emphasis on recordable incidents. The presentation will include a discussion of:

• Common deficiencies in our measures of safety
• How safety measures are often misused
• Safety measures appropriate for different levels of the organization

In addition, the presentation will discuss how to create a culture that fosters trust and supports appropriate safety data.
“Safety Awards and Incentives: How to Use Them Effectively”

For the last decade both safety professionals and psychologist have debated the effectiveness of extrinsic rewards. We will discuss both sides of the issue and summarize the current research studies and recent court decisions relevant to the use of safety awards in improvement efforts. The presentation will include guidelines on how to avoid common problems and recommendations for the design of effective safety awards and incentives.

Written by Administrator | 14 October 2009

A revolutionary new concept for managing behavior-based safety observation data

Behavioral Safety Software from Quality Safety Edge and Behavioral Safety Services

Quality Safety Edge is the exclusive distributor of the SOPA^TM software from Behavioral Safety Services. SOPATM is the only software designed to support the Values Based Safety Process. SOPATM is simple to use, tracks observation frequency, participation, training progress, and behavior trend so that you can take early action to solve problems, and to recognize and celebrate participation.

• Tracks safety observations
• Provides interactive, analytical charts (observation frequency, participation by number and percentage)
• Simplifies the process of identifying behavior trends
• Increases your ability to focus on corrective efforts

Easy to use BBS Software

SOPA sets a new standard in ease of use for data analyis, greatly facilitating identification of improvement targets and development of action plans.

Facilitates Safety Analysis

Easily identify behaviors of concern, then simply “point and click” to learn when and where they occur. SOPA provides a unique “drilldown” Pareto chart of behaviors. They’re broken down by your choice of variables (by department, location, shift, crew/team, observer, etc.) and produces a report of comments and concerns.

Tracks Participation in Safety Observations

SOPA allows you to easily track the percentage of employees that participate in conducting observations at a level you select (1 per month, 1 per week, etc.)

Extraordinary Observation Capacity

SOPA’s cutting edge technology enables you to manage an expansive number of observations and checklists for a single location or throughout multiple locations.